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Assessing Three-Factor Authentication's Effect on User Trust and System Security

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Assessing Three-Factor Authentication's Effect on User Trust and System Security


Nutan Shah



Nutan Shah "Assessing Three-Factor Authentication's Effect on User Trust and System Security" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Special Issue | Smart Innovations in Computer Science and Applications, March 2026, pp.626-641, URL: https://www.ijtsrd.com/papers/ijtsrd101647.pdf

Data breaches that impact millions of users and result in annual damages of billions of dollars are the reason behind the current increase in cybersecurity dangers. Since authentication systems are an organization's first line of defense against unauthorized access, their effectiveness is crucial to its security posture. Nowadays, phishing, credential stuffing, brute force assaults, and social engineering are just a few of the attack methods that might compromise traditional password-based single-factor authentication (SFA). By requiring a second. verification factor in addition to passwords, two-factor authentication (2FA) increased security. Usually, this is something that the user is (biometric data) or has (security token, smartphone). Expert attackers have demonstrated that they can circumvent 2FA in a variety of methods, including by employing malware that intercepts one-time passwords, SIM swapping attacks, and sophisticated phishing techniques. Three-factor authentication (3FA) is a more dependable method that combines three distinct authentication factors: something you know (password or PIN), something you own (security token or smartphone), and something you are (biometric identification). As a result, there are several distinct barriers that attackers must simultaneously overcome. The influence of three-factor authentication on system security is thoroughly examined in this study through theoretical analysis, experimental implementation, and evaluation of real-world deployment. Inherence-based authentication (fingerprint biometric with liveness detection), possession-based authentication (time-based one-time password via hardware security token and mobile authenticator app), and knowledge-based authentication (password with complexity requirements) were all integrated into the security system we created. Throughout the course of a six-month evaluation period, the system was implemented in three organizational environments: a technology startup with 120 employees, a healthcare provider with 180 employees, and a financial services company with 250 employees. A total of 550 users were involved. Security effectiveness was measured through penetration testing, simulated attack scenarios, incident monitoring, and comparative analysis against SFA and 2FA implementations. Usability impact was assessed through user surveys, login time measurements, help desk ticket analysis, and user error rate tracking. The findings show that 3FA offers significant security advantages over SFA and 2FA. Across simulated attack scenarios, such as phishing (0.8% success vs 45% for SFA, 12% for 2FA), credential stuffing (0.0% success vs 38% for SFA, 8% for 2FA), brute force attacks (0.0% success vs 22% for SFA, 3% for 2FA), and man-in-the-middle attacks (1.2% success vs 31% for SFA, 15% for 2FA), the successful breach rate dropped by 99.2% when compared to SFA and 87.3% when compared to 2FA. Account takeover incidents in real deployments dropped to 0 cases compared to 23 incidents over the previous year with 2FA. But usability problems emerged: in the first month, the average authentication time increased to 18.7 seconds (compared to 8.4 seconds for 2FA and 4.2 seconds for SFA), help desk queries increased by 41%, and initial user satisfaction decreased by 23%. As customers grew accustomed to the new login procedure, these issues significantly diminished after the first 30 days.According to long-term studies, 78% of users acknowledged increased security awareness, and 84% supported continuing to use 3FA despite additional authentication processes, with user satisfaction returning to within 8% of baseline levels.

Three-Factor Authentication; Multi-Factor Authentication; Cybersecurity; Biometric Authentication; System Security; Access Control; Authentication Mechanisms; Security Usability Trade-off; Penetration Testing; Identity Management.


IJTSRD101647
Special Issue | Smart Innovations in Computer Science and Applications, March 2026
626-641
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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